Functional Beauty
Tim50
11/14/2019
We replaced a similar refrigerator, not because it was not operational after 15 years, but because it had been turned off accidentally while we were away and food spoiled and the residual odor could not be removed. Love the layout and lighting of the main compartment, the drawers particularly. Also, the exterior is sleek, modern and super easy to use the ice and water dispensers. Installation was simple, as it slipped right in to the existing cabinet space.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Nice Looking but Unreliable
nbkooy1
11/11/2019
I bought this refrigerator model approx 13 years ago. During this time period, I have had several failures resulting in food loss and much expense. The electronic board (the brains) has failed 3 times, the water filter connector seal failed causing a leak on my hardwood floors (floor buckled by the way), ice maker motor has failed twice. For the price of this unit, quality should be much better.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Do not buy. Will not last.
Kay HE
10/4/2019
If you are ok with replacing your refrigerator every 11.5 years, buy it. But the fresh food (produce) drawers don't work well at all, the ice will clump and the ice dispenser will jam, the cold water from the door will taste funny no matter how many times you change the filter and flush it, the sealed system will break (a $2,000 repair), and everything else under the sun related to keeping food cold or frozen will break down after that. Even with the extended warranty for all the repairs, it's not that great of a fridge. The GE refrigerator in my garage has worked without a hitch for 20 years and the produce stays fresh and good twice as long. Why should I expect less for 5 times the price from KITCHEN AID?????
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Nice Refrigerator/ Freezer
Lib!
9/26/2019
I bought this refrigerator- freezer and it's very nice.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Good Start
Flopper
9/17/2019
We've only had the unit a couple of weeks but we like the layout and it is extremely quiet. We did extended warranty as our previous Jenna Air was a nightmare.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love this fridge!
DD2019
9/13/2019
We've been using our new fridge for almost 2 months. There is so much room! So glad we bought this unit. It's beautiful, functional, and the design and space inside is exceptional.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great Features!
JJCox
9/5/2019
My wife and I bought this product over a month ago and are completely satisfied!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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The motor assembly or fan hums
Nike
8/15/2019
The motor or fun hums when running. Other than that doing fine so far after 2 weeks of installation.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Lots of room and love the ice maker
Triciad
7/22/2019
I'm happy with my purchase that I made a month ago
Originally posted on Kitchenaid.com
Yes, I recommend this product
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New Kitchenaid
Nwallace
6/27/2019
Perfect finishing touch to my remodeled kitchen. Love it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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arrived with dents and defect freezer seal
twinmama
6/12/2019
This $9000 plus appliance arrived with dents, a bent handle and a defect freezer seal. While the store will deliver a new appliance next week we are not happy about this inconvenience!!!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Expensive!!!
RedStar Raider
6/3/2019
Our KitchenAid refrigerator died, and couldn't be repaired we were left with very few options for our space allotment. We had to go with a 48" counter depth fridge and this KitchenAid was cheapest one we could find. On sale, we found it for $9499.99. Left with no choice, living out of a cooler, we ordered it, and when it was installed 10 days later, it wouldn't work. We had to have the repair rep out to look at it, and after just a few minutes, he diagnosed it with a bad compressor. Nearly a week later, a new compressor was installed, and it has worked since.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Expensive, small refrigerator
RedStar
5/21/2019
I bought this refrigerator from build.com, and when it arrived and installed it would not cool. Repairman came out and diagnosed it with a bad compressor. A week later it was repaired, and is working fine for now. This refrigerator was on sale
for $9355. Very expensive, being only 22 inches deep, but that's the space that we had, and this was cheaper than anything else we could find. It noisy, and the water dispenser just trickles out with the water pressure all the way up. I'm nervous for the length of time until it needs something more.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Bad product design
ewida
5/15/2019
This fridge has leaked water from the drip pan overflowing since I bought it. It basically pours out a huge puddle on my custom hardwood floors about once a month. Whirlpool has sent out local repair companies 7 times now. They all determine that the drain pan is not big enough to hold all the water during defrost. They call the factory tech guys who just say "it must be too humid in your area". " Because we now have determined it's due to your environment, nothing can be done and we are not liable to replace it even though it's new". The fridge is in Hawaii, the guy making that determination is an office in Detroit or somewhere like that. I paid over 9000$ for this fridge to destroy my floors. They also said to just run my AC all day and night and that might work. My electric bill would be over 2000$ a month if I did that. Kitchenaid shouldn't be selling these fridges in Hawaii or any other warm places if they can't handle the climate. I will say the customer service people I have talked with have been friendly though, but I still have a 9000$ fridge that is destroying my floors with no remedy from Kitchenaid in site.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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great to grow Science Experiments in
Kingwood Kitchen
5/13/2019
We bought this fridge and all other major kitchen appliances (by KitchenAid) after we lost everything in Harvey hurricane flooding in Houston. I am so sorry I bought this --I've had to replace this fridge twice in 3 months and the sad thing is that it does not keep our food fresh at all. It always smells bad and food spoils so easily in there. Hate this fridge. I used to have a Samsung and thought this would perform better but it does not. The Samsung is a far more superior product and less expensive. It's a bad refrigerator and I'd never buy another one again. It's great if you don't mind going to the store every other day to buy fresh food. I have it set to the recommended settings and still, thngs going moldy in my fridge after 2 or 3 days. GROSS. Never again and wish I could get my old fridge back but I've spent too much $$$ on this ---What a HUGE DISAPPOINTMENT! Pl,ease folks--DO NOT BUY THIS!!!!!!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Perfect
Annie C
5/2/2019
We love the counter depth fridge. I can't go back to a regular fridge. I love that things do not get lost in the back of the fridge. The ice maker also produces enough ice for our family of 7.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Gorgeous
Bberry1030
4/26/2019
I spent a lot of time comparing this item vs the higher priced similar ones and I am so glad I went with this one! It is gorgeous and everyone comments on how amazing it is. Tons of space also.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love this Refrigerator!
Happy Grandmama
4/25/2019
KitchenAid makes the best products and this refrigerator is no exception!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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We are so pleased
Greg O
3/11/2019
Great features, temp extremely even,Replaced Sub Zero and yet seems to have even more usable room. We are so pleased with performance . Installed 1 year ago.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great features , Energy efficient
Mohit
3/9/2019
Bought this 2 months back .Very good decision to purchase this model
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Nice fridge, but had issues within one week
Jamesc
2/18/2019
After fridge was installed, within one week, water leaked out of the inside of the freezer onto the floor. Technician was called & checked it all out, but could not determine exactly why it happened. It has been 5 days since he was here & it has not leaked so far.
Also, the drawer front on one of the freezer drawers was bad. It kept pulling off when pulling drawer out. Technician re-ordered & we received it a couple days later. It works ok, but the design on these drawer fronts should be better than they are.
The third issue we had was that when dispensing whole cubes, the ice cube dispenser was partially crushing ice with the cubes. The technician had to re-order a new ice cube dispenser which is on backorder. He could not tell me when I would receive & I have not heard from anyone when I will receive.
To be fair, it has only been 5 working days since he was here, but I was hoping to hear from someone letting me know when I can expect a replacement.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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The Monster
Boehmer
2/15/2019
Excellent Fridge -- took out door shelf to give more space to pull items out
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great buy!
Ruma
1/15/2019
I 'm in love with my refrigerator! It looks super modern. No fuss design. It is so spacious! Food stays fresh. Love Kitchen Aid!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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This replaced its 20-yr-old ancestor.
valken
1/1/2019
And it fit right into the old cabinet. Only flaw: the tiny plastic hinges on the door top covered compartment lid broke when it was 2 months old. A replacement door was sent out and it came in broken at the same flimsy hinge. A third got here whole, but we are very cautious with opening it. Not made for strength.
Otherwise, the design improvements are great, the ease of use is too, which is why we wanted another Kitchenaid, even though the price had more than tripled. Makes one wonder why a similar size fridge NOT a built-in costs thousands less.
This may be a stupid question, but why can the freezer not be set to any temp higher than 0 degrees? Gelato likes 10 degrees or it's rock-hard.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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New handles and inside lighting
THLittle
12/28/2018
So far so good. Had to replace a five year old KA unit, due to multiple repair attempts. New unit is working well. Would recommend buying the extended warranty.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Terrific!
Steph7
11/22/2018
Looks great... installed about 3 wks ago... so far, so good! very happy.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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How long do these last?
Sawb
10/13/2018
Refrigerators used to last 15-20 yrs. This one is lucky to last 10. We had our cabinets custom made around the first one, so when it died after 8 1/2 yrs, we purchased the same model. The second one has been installed for 10 1/2 yrs and has just died! So, the takeaway is, if you don't mind spending 10k every 8-11 yrs for a fridge, purchase this one! So frustrating....
Originally posted on Kitchenaid.com
No, I do not recommend this product
Love and Miss my Kitchenaid 48" Fridge!
Kitchenaid Guy
10/5/2018
We bought this in 2012 and absolutely loved it. It was a real showpiece in our kitchen and always got nice comments on it. We moved this summer and now miss it enough we are planning on redoing the kitchen at our new home and installing a new one!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Very disappointed
Plan
9/26/2018
VERY small veg bins. Door shelves are ridged; nothing stands steadily, the guards in front of the shelves are too high so getting jars and bottles difficult to get in and out.. Freezer is smaller, with smaller bins, narrower shelves
Too bad. I have had other Kitchen Aid appliances with great satisfaction.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Excellent design and function
Bob G
8/20/2018
This refrigerator replaced a much huger priced 18 year old Sub Zero. So far the features , quietness and performance of the unit meet or exceed that unit. I purchased you KitchenAid since it was much cheaper than replacing with a new Sub Zero. I hope the following years show that the Kitchenaid will last as long as my old Sub Zero !
Originally posted on Kitchenaid.com
Yes, I recommend this product
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First rate quality
shk8936
8/12/2018
This is our second KitchenAid 48" wide counter depth refrigerator. Installed the first one when our home was newly constructed in 1999, performing flawlessly for an active family of 5. We could have downsized to a smaller refrigerator, but my wife and I were so pleased with the features, quality and style, we chose direct replacement. It is a centerpiece in our kitchen and compliments the new KitchenAid dishwasher and double oven, which are also replacements for original units.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Light & bright interior
Snappline
3/12/2018
I had a KitchenAid 48" refrigerator that was 15 years old. So I purchased a new one, the size hadn't changed much and it looks perfect and the fit was great. I liked the new layout where the ice storage is on the freezer door and the staggered crisper drawers in the refrigerated section. The think I like the most is there are small lights all along each side that keep the contents well lit and easy to view. Best of all this unit came with a water filter unlike my old KitchenAid. Now I don't buy bottled water.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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So Far, So Good
gchap7
2/20/2018
Only had the refrigerator for six weeks, but no complaints so far.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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ice maker broke twice in 2 months
ryanp
1/29/2018
We bought this thing brand new and the ice maker went out in the first 2 weeks. We then had it fixed, and 1 month later, the ice maker broke again.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Good
FREDDYTrisini
12/22/2017
Yes. We are so happy and yes i recomendent this product
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Yes, I recommend this product
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Our new, replacemet refrigrator
ElizabethG
10/6/2017
Last month we purchased our new refrigerator after spending nearly $2,000.00 for the repair of the old one (not KitchenAid). Our new KitchenAid refrigerator not only looks good, it is also very quiet, and works fine. We are very pleased with this purchase.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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8/19/2017
Originally posted on Kitchenaid.com
Yes, I recommend this product
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love it
8/19/2017
really like it
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great Product
7/17/2017
We have had this fridge for nearly 3 weeks now and absolutely LOVE it. It is very quiet and we don't have any regrets replacing our subzero side by side with this side by side
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Wow! Very Nice
7/6/2017
Wow..Love this new refrigerator. Roomier than our old built in. Right of the bat runs super quiet and less frequent. The shelf space is ideal and holds more. When our old built in refrigerator was having problems (different brand) the repairman recommended Kitchen-Aid and one other. He said he has the fewest calls for these 2 brands. After doing some comparisons, the Kitchen-Aid came out on Top personally. Have only had it a month, but so far Love, Love, Love it. Hope to update this review as time goes by.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Happy with my beautiful new refrigerator and hubby is too
3/25/2017
My husband wanted me to wait on a new refrigerator but our GE monogram was on it's last frustrating legs. I remodeled and went with Kitchen Aid. I am happy that I did. I have appreciated the water and ice function, the interior and exterior design and the space. With a purchase this big, I wanted it to be perfect, and for us, it is just right. I am so glad my husband likes it too!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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3/22/2017
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great Feature
3/22/2017
I love it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Broke on the first day - over a week to get serviced
3/12/2017
We bought this fridge for our new house and it's been a nightmare. We had it installed and everything was working fine and it seemed to start cooling down so we waited 24 hours for it to stabalize. The next day we opened the doors only to find it was warm inside and had already broken down. We called the installers who were nice enough to come and check it out within a couple of hours but they couldn't solve the problem and pointed us to Kitchenaid for service. We set up an appointment through the service center who couldn't get anyone in the entire San Francisco Bay Area to come out for several days. The appointment time came and went so we called again, only to find out the appointment was set up for an entirely different day two days later than what they had told us. The day before we called to confirm that someone was actually coming only to find out the service company had rejected the service request because KitchenAid told them we lived in a different city that they don't service (They told them we were in San Francisco when we live in Oakland). We're now a week into living in our new house and still do not have a working fridge. I regret buying this fridge and will never buy KitchenAid appliances again.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Another KitchenAid appliance is part of my kitchen!
2/22/2017
I now have a KitchenAid dishwasher, a KitchenAid oven and a KitchenAid refrigerator. I still need a new cook top! So far I am loving all of my KitchenAid appliances. I still have my trusty old KitchenAid mixer that my mother gave me years ago. Now I have given one to my daughter in a very pretty blue!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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This is a big sexy beast of a frig!
1/16/2017
We just replaced our 26 year old refrigerator. It was a Kitchen Aid as well...same model just 26 years newer and just as wonderful!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Good Features and Space for Built-in
1/6/2017
We have only had the fridge for a couple weeks but it is working out well. We do notice that items in the fridge will freeze if put on the back of the top left shelf but we've not had time to make any adjustments yet.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Excellent Built in
1/5/2017
Had my previous KitchenAid 48 inch Built in for 16 years and it was great, Love the new one even more. Looks great and all the parts of the refrigerator work smoothly. Tons of storage that is layed out so that everything is easy to get to.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love it!
11/24/2016
I love my new refrigerator! So spacious!! I find that it is very versatile and sleek.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Wonderful
10/9/2016
We bought this a month ago and it has been a great purchase.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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